GDPR

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1. Overview

Brandy (“we,” “our,” “us”) respects your privacy and follows data protection principles aligned with the General Data Protection Regulation (GDPR). This page explains how we handle personal data for users in the European Union and elsewhere.

2. Scope

This page applies to Brandy users who are residents of the European Union or whose personal data we process as part of delivering our services, including data collected through our website, platform, support interactions, billing systems, and analytics.

3. Personal Data We Collect

We collect personal information you provide directly when you register for an account, use our platform, or contact support. This may include:

  • Name
  • Contact information (email address, phone number)
  • Account credentials
  • Billing and payment information (processed by third-party payment providers)
  • Usage and analytics data

We also use cookies and similar technologies to understand usage patterns and improve our platform.

4. Why We Process Your Data

We process personal data to:

  • Fulfil our contractual obligations to provide and maintain our services
  • Comply with applicable legal obligations
  • Act on consent you’ve given for specific uses, such as marketing communications

5. How We Use Your Data

Your personal data is used to:

  • Provide and manage your account and access to the Brandy platform
  • Deliver the services you’ve requested
  • Improve and optimize product performance
  • Communicate with you about updates, support requests, or communications you’ve opted into
  • Monitor and analyze usage to maintain and improve service quality

6. Data Sharing With Third Parties

We share personal data only with third-party service providers who help operate our platform, such as payment processors and analytics partners. These providers are bound by confidentiality obligations.

We may also disclose data where required by law or to protect Brandy’s legal rights.

7. Data Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure, including encryption and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

8. Data Subject Rights

We support the following rights for individuals whose data we process:

  • Access – request a copy of your personal data
  • Correction – correct inaccurate information
  • Deletion – request deletion of your data, subject to legal and operational retention needs
  • Portability – request a machine-readable copy of your data
  • Opt-out – withdraw consent for marketing at any time

To exercise any of these, contact us at becky@brandyhq.com. We aim to respond within a reasonable timeframe.

9. International Data Transfers

Personal data may be transferred to and processed in countries outside the EU. Where this happens, we take steps intended to keep that data appropriately protected.

10. Data Retention

We retain personal data only as long as needed to provide our services or meet legal obligations, and review retention periods periodically.

11. Changes to This Statement

We may update this page from time to time. Material changes will be communicated by email or noted here with an updated date.

12. Contact

Questions about this page, your data, or your privacy rights: becky@brandyhq.com.

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